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Managing COVID-19

Confronting coronavirus challenges together

Together we’re refocusing our efforts to keep people healthy and businesses running. From supporting the mobile workforce to guiding industries through their response to the pandemic, we’re here to help.
  • RECENT UPDATES
    Accelerated Cloud Migration Is Essential to Surviving the Covid-19 Crisis–and Beyond

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    Accelerated Cloud Migration Is Essential to Surviving the Covid-19 Crisis–and Beyond

    Cloud migration will make it more convenient and affordable to manage IT infrastructure and calibrate the computing needs of remote employees in real-time.

    Altered Slates: COVID-19 Radically Changes the Metrics for M&E Investments

    PERSPECTIVES

    Altered Slates: COVID-19 Radically Changes the Metrics for M&E Investments

    Forget return on investment (ROI). For media and entertainment (M&E) companies, the pandemic has triggered a new set of measures to prioritize project portfolios.

    Four Lessons Learned on Using Agile Analytics to Thrive in Crisis

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    Four Lessons Learned on Using Agile Analytics to Thrive in Crisis

    Agile analytics is key to adjusting to fast-changing customer realities, now and after the pandemic subsides. Here's what we've learned from our experience.

    Winning in the Healthcare Price Transparency Era

    PERSPECTIVES

    Winning in the Healthcare Price Transparency Era

    Empowered healthcare consumers will use the new published prices (with quality information) to comparison shop, defying industry skeptics.

    70 Days Later

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    70 Days Later

    It's been 10 weeks since the virus turned our lives upside down. Here are a few musings about the good and the bad of living and working—all from home.

    AI in Life Sciences: Faster and Surer Diagnosis of Disease

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    AI in Life Sciences: Faster and Surer Diagnosis of Disease

    AI and machine learning are transforming how and where diagnosis takes place, which will help tame COVID-19 and future diseases.

    How the Workplace Will Change, Post-COVID

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    How the Workplace Will Change, Post-COVID

    At home or in the office, the workplace will never be the same. Here are a few ways organizations can optimize workforce productivity and safety.

    How Life Sciences Supply Chains Fight COVID-19

    PERSPECTIVES

    How Life Sciences Supply Chains Fight COVID-19

    As the pandemic has revealed, life sciences companies must significantly improve their ability to sense and respond to change. Longer term, they must rethink their reliance on far-flung global manufacturing and just-in-time inventory.

    Beating the Next Pandemic With a Resilient New Healthcare Supply Chain

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    Beating the Next Pandemic With a Resilient New Healthcare Supply Chain

    Healthcare systems, governments and distributors must create a more responsive and resilient healthcare supply chain to contend with future pandemics.

    Agile Drug Development Required in a New Age of Urgency

    WHITEPAPERS

    Agile Drug Development Required in a New Age of Urgency

    Dealing with aggressive global pandemics. It’s time to reconsider the current paradigm of drug development, clinical trials and regulatory approvals.

    AI & Data: Our Best Hope for Infectious Disease Prevention, Treatment, Mitigation & Cures

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    AI & Data: Our Best Hope for Infectious Disease Prevention, Treatment, Mitigation & Cures

    Advanced forms of AI are already critical to fighting the pandemic, and they'll be increasingly vital in combatting infectious disease in the future.

    How to Support Consumers During and After the Pandemic: Give Them an Experience Stimulus

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    How to Support Consumers During and After the Pandemic: Give Them an Experience Stimulus

    While governments work on an economic stimulus, businesses need to offer an “experience stimulus" to reflect new consumer concerns and behaviors.

    Safe and Smart Buildings: Five “Measurable” Actions Businesses Must Consider Now to Reopen

    PERSPECTIVES

    Safe and Smart Buildings: Five “Measurable” Actions Businesses Must Consider Now to Reopen

    The COVID-19 pandemic has forced a complete re-evaluation of our physical plants. Consumers and workers won’t set foot in facilities they don’t believe to be safe. Fortunately, IoT technology can make it happen.

    How Affinity Groups Elevate Us: Lessons From Self-isolation

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    How Affinity Groups Elevate Us: Lessons From Self-isolation

    We need affinity groups now more than ever to help us deal with the curveballs that come our way and unite us with a common purpose.

    COVID-19 Shreds the Jobs of Now; What About the Jobs of Tomorrow?

    PERSPECTIVES

    COVID-19 Shreds the Jobs of Now; What About the Jobs of Tomorrow?

    After a strong start to the year, the impact of coronavirus in March on the Cognizant Jobs of the Future Index was immediate, revealing job growth disruption in many employment categories beyond those that pivot around social distancing and virtual work.

  • DIGITAL WORKPLACE
    Withstanding Tough Times Requires a Definitive & Durable Work Culture

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    Withstanding Tough Times Requires a Definitive & Durable Work Culture

    During the COVID-19 crisis, it's essential to establish an engaging culture that keeps employees motivated and connected, regardless of their location.

    Get Ahead of New Workforce Demands With Modern Device Management

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    Get Ahead of New Workforce Demands With Modern Device Management

    Here's a device management approach that will boost productivity of remote workers, lower CapEx, eliminate manual work and reduce dependence on IT.

    Feeling Like We Belong … Even When We’re Far Apart

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    Feeling Like We Belong … Even When We’re Far Apart

    In a post COVID-19 world, it’s more important than ever for businesses to give employees a sense of belonging whether they’re in an office or not.

    Resolving Digital Congestion Amid the Coronavirus Crisis

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    Resolving Digital Congestion Amid the Coronavirus Crisis

    With millions working remotely, digital congestion has replaced physical traffic jams. Here's how we can all take part in freeing up bandwidth.

    Amid Crisis, It’s Ok to Be Vulnerable

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    Amid Crisis, It’s Ok to Be Vulnerable

    The COVID-19 pandemic has had an unexpected consequence: The ability to reveal our vulnerability to the people we work with.

    Surviving Digital Business Change Amid any Crisis

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    Surviving Digital Business Change Amid any Crisis

    While much uncertainty surrounds the COVID-19 crisis, it's clear the best way forward is to accelerate digital business change.

    Managing Your New Virtual Teams Well

    PERSPECTIVES

    Managing Your New Virtual Teams Well

    Many organizations suddenly have hundreds or thousands of employees working from home. Apply lessons learned from remote working veterans to keep teams focused and productive.

    Staying Connected in the Time of Coronavirus

    PERSPECTIVES

    Staying Connected in the Time of Coronavirus

    Even as physical distance is required, maintaining close ties to customers, partners and employees is critical to sustaining the long-term health of the business.

    The Future of Work. At Home.

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    The Future of Work. At Home.

    Since the coronavirus struck, millions are suddenly having to work from home. Here are a few tips from someone who’s been doing it, happily, for 20 years.

    Contending with the COVID-19 Pandemic

    PERSPECTIVES

    Contending with the COVID-19 Pandemic

    How well an organization weathers the effects of the COVID-19 outbreak will depend a great deal on how effectively it cares for its employees.

  • INDUSTRY VIEWS
    Redesigning E-commerce Experiences to Serve the Elderly and Disabled During the Pandemic

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    Redesigning E-commerce Experiences to Serve the Elderly and Disabled During the Pandemic

    The COVID-19 crisis has exposed the need to design and test e-commerce experiences that enable all types of users to access needed goods and services.

    Truly Portable, Personal & Shareable Health Records Could Prevent Future Pandemics

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    Truly Portable, Personal & Shareable Health Records Could Prevent Future Pandemics

    All that's missing from a high-tech approach to quelling a future outbreak is the ability to share personal and portable health records.

    Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under

    PERSPECTIVES

    Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under

    How a large grocery retailer in Australia and New Zealand limited sales of essential items while helping to protect the health of shoppers and employees alike.

    Data, Privacy and the Health of Nations

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    Data, Privacy and the Health of Nations

    By opening ourselves up to health-based monitoring, we're also introducing the long-term dangers of citizen surveillance and losing our grip on privacy.

    The Rules of Remotopia

    VIDEO

    The Rules of Remotopia

    Even before COVID-19, Remotopia, work from home was emerging as a place of the future. Leaders need new rules for managing remote workers. Now is the time for your organization to experiment and fine-tune remote working.

    A Way Forward for Building Resilient Supply Chains

    PERSPECTIVES

    A Way Forward for Building Resilient Supply Chains

    The COVID-19 pandemic has revealed a lack of preparedness across the global supply chain to a variety of business disruptions. Here are three concrete actions your organization should consider to reinforce supply chain resilience in the event of future supply shocks.

    Novel Coronavirus Will Spark a Whole New World of Healthcare

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    Novel Coronavirus Will Spark a Whole New World of Healthcare

    COVID-19 could catalyze a more open, distributed model of care delivery and hasten the emergence of new health disciplines.

    A Waze-like Way of Navigating Infectious Disease With Precision Epidemiology

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    A Waze-like Way of Navigating Infectious Disease With Precision Epidemiology

    A platform with Waze’s design simplicity and reliance on personalized data sources could help us detect and prevent infectious disease outbreaks.

    It’ll Take New Tools and Partnerships to Fast-Track Clinical Trials for a COVID-19 Rx

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    It’ll Take New Tools and Partnerships to Fast-Track Clinical Trials for a COVID-19 Rx

    The industry needs new tools, technologies and partnerships to collaborate virtually on drug development and clinical trials for COVID-19 treatments.

    Modernizing Drug Development in the Face of COVID-19 Pandemic

    VIDEO

    Modernizing Drug Development in the Face of COVID-19 Pandemic

    Srini Shankar and a panel of experts discuss adapting existing technologies to drug development using real-time, real-world evidence and clinical analysis to accelerate critically needed therapies to reach patients and save lives.

    COVID-19: Accelerating Industry 4.0: A Good Prescription for Surviving Today’s Pandemic and Mitigating the Next One

    PERSPECTIVES

    COVID-19: Accelerating Industry 4.0: A Good Prescription for Surviving Today’s Pandemic and Mitigating the Next One

    Digital tools can equip manufacturers with the foresight and resiliency they’ll need to recover from the COVID-19 crisis.

    Banking's New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)

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    Banking's New Reality: Getting Remote Work Right (Part 1 of a Multipart Series)

    Here are the common missteps banks should avoid to successfully enable remote work and digital operations, during the pandemic and beyond.

    Retail’s New Conundrum: Rethinking the Customer Experience in a World of Social Distancing

    PERSPECTIVES

    Retail’s New Conundrum: Rethinking the Customer Experience in a World of Social Distancing

    Due to COVID-19, the retail customer experience is undergoing a complete makeover. Here’s where brands should focus as they wisely revamp their experiences to reflect what consumers value most today and may seek in a post-pandemic world.

    Commercial and Medical Life Sciences in the COVID-19 Age

    PERSPECTIVES

    Commercial and Medical Life Sciences in the COVID-19 Age

    Virtual healthcare, data science, and digital interoperability can help the healthcare ecosystem stay effective in a chaotic pandemic. They can also help life science companies remain strong in the post-COVID commercial, social and regulatory environment.

    The Fate of the Next Pandemic Lies in What We Eat

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    The Fate of the Next Pandemic Lies in What We Eat

    Decisions made by nations and businesses on how food is grown, bred, transported and sold will play a key role in preventing or causing the next pandemic.

    Healthcare, Unbound

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    Healthcare, Unbound

    App-first, on-demand, anywhere/anytime healthcare will help stop virus outbreaks from turning into the next pandemic.

    Agile Drug Development Required in a New Age of Urgency

    VIDEO

    Agile Drug Development Required in a New Age of Urgency

    An expert panel will discuss how out-of-the-box thinking and technology can be applied to counter future global health emergencies.

    COVID-19: Healthcare Can Step Up Digital to Meet Demand

    PERSPECTIVES

    COVID-19: Healthcare Can Step Up Digital to Meet Demand

    The pandemic is driving consumers toward digital healthcare channels. Healthcare organizations must ensure their current offerings meet this demand while simultaneously building new digital capabilities to serve members and patients long term in a profoundly reshaped industry.

    AI in Life Sciences: Faster Cures for Viral Disease

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    AI in Life Sciences: Faster Cures for Viral Disease

    The COVID-19 pandemic reaffirms why AI is essential to accelerating the time it takes to discover a treatment for all types of viral disease.

    COVID-19: Time for P&C and Life Insurers to Give Digital Capabilities a Tough Workout

    PERSPECTIVES

    COVID-19: Time for P&C and Life Insurers to Give Digital Capabilities a Tough Workout

    Exercising digital strengths will help insurers maintain high-quality experiences for policyholders during the pandemic while improving business resiliency.

    COVID-19: How Banking and Financial Services Organizations Can Respond

    PERSPECTIVES

    COVID-19: How Banking and Financial Services Organizations Can Respond

    Financial institutions have a critical role to play in keeping the world running during the COVID-19 outbreak. Here’s how to do it.

    COVID-19: The Operational Impacts on Manufacturing, Now and Later

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    COVID-19: The Operational Impacts on Manufacturing, Now and Later

    Here are some of the short- and long-term impacts that will likely result from manufacturers' response to COVID-19 and the best actions to take.

    Balancing Health Data Sharing With Protections: Great Medicine for Quashing Epidemics

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    Balancing Health Data Sharing With Protections: Great Medicine for Quashing Epidemics

    To fight the spread of COVID-19, U.S. healthcare organizations need to share health data while meeting federal data interoperability requirements.

    Agile Drug Development Required in a New Age of Urgency

    E-BOOK

    Agile Drug Development Required in a New Age of Urgency

    The need for agile drug development is more critical than ever as the world contends with an unprecedented healthcare crisis.

    COVID-19 Learnings for Consumer Goods
    PERSPECTIVES
    COVID-19 Learnings for Consumer Goods

    To cope with the coronavirus pandemic, consumer goods and retail organizations need a holistic supply chain strategy built on a flexible and robust digital foundation that anticipates disruptions and provides proactive recommendations to keep pace with the fluctuating demand and fulfillment cycle.

    READ MORE
  • BUSINESS SOLUTIONS
    The Times, They Are A-Changin’: Software Development After COVID-19

    PERSPECTIVES

    The Times, They Are A-Changin’: Software Development After COVID-19

    The pandemic has brought tectonic shifts in consumer behavior that demand similar changes in your approach to software. Here are key recommendations and places to start.

    Collaboration Without Boundaries: Speeding the Crisis Response With Public-Private Alliances

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    Collaboration Without Boundaries: Speeding the Crisis Response With Public-Private Alliances

    The level—and speed—of international collaboration triggered by COVID-19 has transcended baseline expectations and set a new historical benchmark.

    Re-Imagining Software Engineering for the Post-COVID-19 Era

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    Re-Imagining Software Engineering for the Post-COVID-19 Era

    The COVID-19 pandemic has forever changed many of our behavior patterns, which is enforcing a shift in how we approach software engineering.

    The Changing Nature of Organizational Change

    PERSPECTIVES

    The Changing Nature of Organizational Change

    Amid the ongoing COVID-19 pandemic, senior leaders need to recalibrate how they position and manage change throughout the organization so the business can emerge stronger and more in tune with human and market needs both now and once the crisis subsides. Here’s how.

    How Intelligent Automation Is Solving Unforeseen COVID-19 Challenges

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    How Intelligent Automation Is Solving Unforeseen COVID-19 Challenges

    Here's a look at two companies that have successfully turned to intelligent automation to tackle the unprecedented challenges resulting from COVID-19.

    Keeping the Lights on During the Pandemic

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    Keeping the Lights on During the Pandemic

    Forward-looking businesses are offloading data center maintenance and management to the cloud to keep things running during the COVID-19 pandemic.

    Intelligent Automation: A New Business Basic for Our Times

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    Intelligent Automation: A New Business Basic for Our Times

    Investing in intelligent automation will help enterprises meet the business imperatives spurred by the pandemic and prepare for the "new normal."

  • Workforce of the Future
    Welcome to Remotopia

    SPECIAL REPORT

    Welcome to Remotopia

    Because of the coronavirus, a more complete picture of what #WFH—aka, Remotopia— looks like is coming into view. Learn how to reap the benefits of a more engaged and agile global workforce.

    The Rules of Remotopia

    VIDEO

    The Rules of Remotopia

    Even before COVID-19, Remotopia, work from home was emerging as a place of the future. Leaders need new rules for managing remote workers. Now is the time for your organization to experiment and fine-tune remote working.

    Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under

    PERSPECTIVES

    Rapid Response to COVID-19 Crisis Thwarts Panic Buying Down Under

    How a large grocery retailer in Australia and New Zealand limited sales of essential items while helping to protect the health of shoppers and employees alike.

    The Post-Pandemic Future of Contactless Interactions

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    The Post-Pandemic Future of Contactless Interactions

    By making use of contactless technologies, businesses and societies can help employees and citizens interact safely, now and after the pandemic.

    From Chaos to Catalyst

    WHITEPAPERS

    From Chaos to Catalyst

    Take a four-phased approach to managing the coronavirus chaos and transform the shockwaves into a catalyst for positive change.

    After the Virus

    SPECIAL REPORT

    After the Virus

    What will the world look like in 2023? This special report looks at the impacts of the virus.

    From Chaos to Catalyst

    WEBINAR

    From Chaos to Catalyst

    Take a deep-dive discussion into the no regret catalytic moves you and your organization can make to keep your people and business healthy today and tomorrow.

    Re-Imagining Software Engineering for the Post-COVID-19 Era

    BLOG

    Re-Imagining Software Engineering for the Post-COVID-19 Era

    The COVID-19 pandemic has forever changed many of our behavior patterns, which is enforcing a shift in how we approach software engineering.